Right of revocation for consumers

(A consumer is any individual concluding a legal transaction for a purpose that cannot be attributed to either commercial or freelance professional activities)

Information regarding right of revocation

Right of revocation

You may revoke your contractual agreement within 14 days in writing (e.g. letter, fax, email) without stating reasons, or by returning the goods, if the goods are provided to you before the period expires. The revocation period shall commence following receipt of this notification in writing, but not before the goods have been delivered to the recipient (where similar goods are delivered on a recurring basis, then not before receipt of the first part delivery), nor before we have fulfilled our information obligations in accordance with Article 246 Section 2 together with Section 1 Paragraph 1 and 2 of the Introductory Law to the German Civil Code (EGBGB), as well as our obligations in accordance with Section 312g Paragraph 1 Sentence 1 of the German Civil Code (BGB) together with Article 246 Section 3 of the EGBGB. The timely dispatch of the revocation or the goods shall be deemed sufficient for compliance with the revocation period. The revocation must be addressed to:

tic Medizintechnik GmbH & Co. KG, Endelner Feld 9, 46286 Dorsten

Email address: service@ticmed.de

Consequences of revocation

In the event of an effective revocation, the payments or goods received by both parties shall be returned and any benefits that may have been accrued (e.g. interest) shall be released. If you are unable to reimburse us, either in whole or in part, for goods or benefits received (e.g. benefits of use), you shall be obliged to render compensation for the value of the goods or benefits lost.

You shall only be obliged to render compensation for the deterioration of goods and benefits received if the benefits or deterioration if they were the result of handling the goods in a way that goes beyond examination of their characteristics and functioning. The term “examination of characteristics and functioning” refers to testing and trying out the respective goods as would be possible and usual in a shop. Goods consignable by parcel shipment may be returned at our own risk.

You shall bear the ordinary return postage costs if the delivered goods correspond to those ordered and if the price of the item being returned is not in excess of 40.00 euros or if the consideration or contractually agreed instalment payment has not been paid by the time of revocation if the item is at a higher price. Otherwise the return shall be free of charge for you.

Goods not consignable by parcel shipment shall be collected from you.

You must satisfy obligations to reimburse payments within 30 days. This period shall commence for you upon sending your notice of revocation or the goods, and for us upon receipt of the same.

Exclusion of the right of revocation

The right of revocation shall not exist contracts for the delivery of goods manufactured according to customer specifications or clearly tailored to personal requirements or which is not suitable for return shipment due to its condition or which can quickly deteriorate or whose expiration date would be exceeded, for the delivery of audio or video recordings or software, in cases where the delivered data medium has been unsealed by the customer, as well as for the delivery of newspapers, journals and magazines, unless you have made your contractual statement for such a delivery over the telephone.